BILLING INFORMATION:

Prorated Bill

You may be billed for a partial month of service in addition to the regular monthly charges on your statement. A partial month charge may occur on your first statement or when you add services to your account. In addition, if you cancel or remove a service you may see a partial month credit (-) for services that were previously billed but not used. A partial month amount simply reflects a charge or credit for services, for any period less than a full month.

Monthly Billing Cycle

You are billed for one month of service at the start of your billing period. Chargeable ON DEMAND, Pay-Per-View, and any long distance are billed on a per use basis. Charges for these services appear on the bill after you’ve used the service.

Due Date & Late Payment

Your payment is due on upon receipt of your bill. If not paid on the 17th day from receipt, late fees apply. If you are in arrears and your statement due date is ‘due on receipt’, make your payment immediately to avoid service interruption. Late payments are subject to late payment fees. Customers in arrears for more than one month of service will be disconnected for non-payment.

Manage your account on www.weEndeavor.com

You can manage your account online at www.weendeavor.com. In addition to viewing your balance, you may view unbilled charges, view current or previous billing statements, stop your paper bill, make a one-time electronic payment, or report a problem.

Where to mail your payment

If time permits, you should mail your payment back to Endeavor in the envelope included with your bill. If you’d like to get your payment to Endeavor faster, you may put your payment in our drop box located at the main office or use an overnight delivery service or U.S. Postal Service Priority Mail.

Paying at the last minute

Endeavor offers convenient ways to make a fast, one-time payment. You may pay by making a one-time payment using a credit card at www.weendeavor.com, or by calling a Customer Service Representative at 1-800-922-6677 using a credit card. There is no charge for using either of these services.

Electronic Funds Transfer

You can enroll in Endeavor’s automatic bill pay service by calling a Customer Service Representative. Autopay is a safe and convenient way to pay your Endeavor bill without having to write a check each month. If you choose to participate, your payment will be automatically withdrawn from the checking account, savings account or credit card of your choice. Endeavor’s Autopay program is fast, convenient, and free.

Equipment

Equipment supplied by Endeavor is the property of Endeavor and needs to be returned at the time of service disconnection. If the equipment is not returned, Endeavor will add charges for unreturned equipment to your final bill. Please return equipment promptly to avoid additional charges and to protect your credit rating.