1
Anonymous Call
Rejection
Prevents Callers that
have intentionally blocked their number from ringing into your home. Callers
will receive a message to unblock their number in order to reach you.
Instructions:
To activate:
- Listen for the dial tone and dial *77. On a rotary
phone, dial 1177.
To deactivate:
- Listen for the dial tone and dial *87. On a rotary
phone, dial 1187.
Notes: This feature is not available in all calling
areas. Call the business office at
1-800-922-6677 for details.
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2
Automatic Callback
Automatically redials
a busy number until the line becomes free for up to 30 minutes. Does not
work on 800 or 900 numbers; numbers outside the specified service area; or
line using Call Forward or some other call service.
Instructions:
- When you hear a busy signal, depress the switch hook and
release quickly. Listen for a special dial tone.
- If you’ve already hung up, pick up the handset and listen for a normal dial tone.
- Press *66. On a rotary phone, dial 1166.
- If the line is still busy, hang up. Your phone will check the number for up to 30 minutes.
- A special callback ring alerts you if the line becomes
free (some phones ring normally).
- Pick up the handset to automatically place the call.
To cancel:
- Depress the switch hook and release. Listen for a
special dial tone.
- If you’ve already hung up, lift the handset and listen
for a normal dial tone.
- Press *86. On a rotary phone, dial 1186.
-
Listen for a confirmation tone or announcement. Hang up.
Notes:
-
To restart the 30 minute clock, repeat steps 1 through
4.
-
Automatic Callback can check as many as 31 busy lines at
once. To know which call is being completed, you must subscribe to
Calling ID service.
-
Service does not work on 800 numbers, 900 numbers,
numbers outside the specified area, or on lines where Call Forward and
some other call services have been activated.
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4
Automatic Recall(*69)
Missed that last call? Call back the last party that
attempted to reach you with *69. This feature redials the last number
even if it is non-published.
Does not work on 800 or 900 number; numbers outside the specified
service area; or line using Call Forward or some other call service.
Instructions:
-
Pick up the handset and listen for a normal dial
tone.
-
If you’re already on the phone and ignored a call
waiting tone, depress the switch hook and release quickly.
-
Press *69. On a rotary phone, dial 1169. Your call will go
through like a normal call.
To cancel:
- Press *89.
- Listen for confirmation tone or
announcement.
- Hang up.
Notes:
- In some areas, after you dial *69 a voice will give
you the phone number of the call you missed and ask if you want to
use the Automatic Recall feature. Follow the voice instructions.
- Does not work on 800 numbers, 900 numbers, numbers
outside the specified service area, or lines using Call Forward and
some other call services.
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4
Three Way Calling
Connect with family and friends. This feature lets you turn
a two-way phone call into a three-way conversation or a three-person
conference call.
Instructions:
- Depress the switch hook for about one second. This will
place the person you’re talking with on hold.
- Listen for the dial tone then dial the third person you
want to join the conversation. (You can use Speed Calling if you have this feature)
- When the third person answers, you can talk privately
with this person before making the call a three-way conversation.
- To make the call a three way conversation, depress the
switch hook for about one second to add the person you have on hold.
Your three way call is now underway.
Notes: If for some reason the call to the third
person is not completed, or if someone else answers the phone and the person
you desire to speak with is out, depress the switch hook twice to resume
your conversation with the person on hold.
To disconnect the third person:
-
Depress the switch hook for about one second. You’ll now have only the original party on the line.
-
If either of the two people hangs up, you can continue
talking with the remaining party.
To disconnect completely:
If the number is busy or no answer:
-
Press the switch hook and release immediately.
You are now reconnected to your original party.
-
Press the switch hook again to cut off the ringing or
busy signal.
-
When you hang up the connection between the two
calls will be broken.
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5
Call Forward Busy
Send calls to a different number of
your choosing when someone is trying to call you on a busy line. Long
Distance rates may apply.
Instructions:
To activate:
-
Dial *90 and get a second dial
tone.
-
Dial the number you want the
call forwarded to. For local numbers, dial the seven-digit number.
For numbers out of your exchange, dial "1" then the area code and
the seven-digit number.
-
When the voice mail recording
answers, hang up. If you are not using voice mail and are forwarding
calls to another residence or business, let them know you are having
your calls forwarded to their number.
-
If the other party does not
answer, repeat steps 2 and 3 and your calls will be forwarded.
-
To change or deactivate, dial
*91, listen for the cancel tone, and hang up.
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6
Call Forward Don't Answer
Whenever you can't answer the phone, forward your calls to someone
who can answer. You can easily change the forwarding number, and even choose
how many times your phone should ring.
Instructions:
To activate:
-
Dial *92.
-
Enter the number of rings (from 1 to 9) you want your phone to ring
before the call transfers.
-
Enter the telephone number you want your calls forwarded to. For
local numbers enter the 7-digit number. For numbers out of your
exchange enter 1 + area code and the 7-digit number.
-
If you are using this for voice mail, wait until the voice mail
recording answers before hanging up. If you are not using voice
mail, wait for the other party to answer and let them know that your
calls are being forwarded to their number.
To deactivate:
-
Dial *93.
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7
Call
Forward
When you are away from your home, your calls can be
automatically sent to you. With Call Forward, there is no need to leave messages about where you are or reveal any forwarding numbers.
Long distance rates may apply.
Instructions:
To forward your calls:
-
Lift the handset and listen for the dial
tone.
-
Dial 72# (On rotary phones, dial 7-2 and wait four
seconds.)
-
Again, listen for the dial tone.
-
Now, dial the number where you want your calls to be
forwarded. (You can use Speed Calling codes if you have this
feature.)
- The Call Forward feature is in effect when
someone answers at the forwarding number.
Notes: If there is
no answer at the following number, or the line is busy, hang up the phone and repeat the steps above. If you do so
within two minutes, you'll hear two "beeps," meaning your Call Forward
feature is now working. Once you've activated Call Forward
your phone will make one short ring each time a call is forwarded. You
can only make outgoing calls from this phone. If you wish to change the
number to which your calls are being forwarded, just deactivate the
feature (See below), then follow the steps above to forward your calls
to a new number.
To deactivate Call Forward:
-
Lift the handset and listen for the dial
tone.
-
Dial 73# (On rotary phones, dial 7-3 and wait four
seconds.)
-
Listen for two beeps, then hang up. The feature is
no longer in effect, and calls will ring on your phone.
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8
Call Forward Remote Access
No more missed calls. Forward calls to any local or long
distance number where you can be reached. Long Distance
charges may apply.
Instructions:
To gain remote access for Call Forward:
- Dial the dedicated access number
provided by Endeavor, including any
prefix digits and area code that may be required.
- Dedicated access number: XXX-9050.
(XXX = your exchange prefix)
-
Listen for the line to ring, then wait
for the special dial tone.
-
Dial your 7-digit
telephone number that has the Call Forward feature. (generally,
your home or home business telephone number)
-
Immediately after completing the above
step, dial your Personal Identification Number (PIN), given to you by your
local telephone company.
-
Listen for the special dial tone. You’re now ready to activate or deactivate
Call Forward.
To activate (after gaining remote access):
- Dial *72 and listen for the special dial tone.
- Now, dial the number where you want to forward your calls.
- Wait for a confirmation tone, then hang up. Call Forward is now in effect.
To deactivate (after
gaining remote access):
- Dial *73. Listen for two beeps, then hang up.
Call Forward is no longer in effect.
To change the forwarded
number:
-
Simply repeat the remote access and activation
steps. You do not need to deactivate the feature first.
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9
Caller ID
Identify the name and number of the caller before you answer
the telephone. This feature includes Call Waiting Caller ID.
After the first ring, the telephone
number of the person calling you will automatically appear on your
display screen. You need to have a telephone set that has Caller ID in order for this
feature to work.
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10
Caller ID Block
You can block your number from being seen when you make a
call. Your number will come across Caller ID as Private or Blocked.
Instructions:
- Pick up your handset and listen for the dial tone.
- Press *67. On a rotary phone, dial 1167.
- Dial the number you're calling as usual.
- The person you've called will not be able to see your number on
their telephone display screen. Instead, a "P" or "Private" will be
displayed.
Notes: You must dial *67 before each call you
place. Otherwise, your phone number will be released to the person
receiving your call. This service is currently active on all customers'
phones.
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11
Call Waiting
On the phone and expecting another call? Put the first
caller on hold while answering the incoming call. Don’t miss important
calls because your line is busy! You will hear a beep when someone is
trying to call while you are on another line. You may switch between the
lines and receive both calls.
Instructions:
-
When you’re on the phone, a beep tells you that
there is a second incoming call.
-
If you don’t answer the second call within 10
seconds, another beep reminds you it’s still waiting.
-
The second caller hears only the normal ringing tone.
To answer the second call:
-
Depress the switch hook (cordless
phones may use the "flash" button) for about one second to
place the first call on hold.
-
You are now connected with the second caller.
To alternate between calls:
-
Depress the switch hook for about one second to
alternate between calls.
-
Each of your conversations is private and
cannot be heard by the other caller.
To end either call:
-
Hang up.
-
Your telephone will ring.
-
When you answer, you’ll be connected with the
other caller. The call you disconnected will no longer be on the
line.
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12
Distinctive Ring
This feature
announces important callers with a special ring. Program up to 32 important
phone numbers on your phone. You will hear a distinctive ringtone when those
numbers call you.
Instructions:
-
Listen for a dial tone.
-
Dial *61 and listen for an announcement telling you
whether the feature is currently on or off.
-
Follow the voice instructions and dial 3 to turn the
feature ON (if it is currently off),
or turn the feature OFF. (if it is
currently on)
To add the last caller to
your VIP list:
-
Dial #01#. After the list is read, voice
instructions follow.
To hear the phone numbers
on your list:
-
Dial 1.
-
After the list is read, voice instructions will
follow.
To add a number to your
Distinctive Ring list:
-
Press #.
-
Follow the voice instructions you hear. You can store up to 32 phone
numbers on your list.
To remove a number from
your list:
-
Press * and follow the voice instructions to
remove any or all of the numbers. To hear instructions again,
press 0.
When someone calls:
-
If the call is from someone on your VIP list,
you'll hear a special ring. All other calls will have a normal
ringing pattern.
-
If you have Call Waiting and get a call from a
number on your list while you're on another call, you'll hear a
special Call Waiting tone. All other calls are signaled by a
normal tone.
Notes:
-
You may press 1,0,#, or * at any time rather than
waiting for the voice instructions.
-
The list you create here is separate from any other
lists you may be using for Selective Call Acceptance, Selective Call
Forwarding, and similar services.
-
List may have up to 32 numbers.
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13
Long Distance Block
Do not use a cordless telephone to set or change a PIN.
Instructions:
To set PIN:
-
Pick up the handset and listen for dial tone.
-
Press *97.
-
Press 0000
-
Enter your 4-digit PIN.
-
Listen for confirmation tone...then hang up.
-
Steps 1 through 5 must be repeated within 30
seconds to set.
To change PIN:
-
Pick up the handset and listen for dial
tone.
-
Press *97.
-
Enter old 4-digit PIN.
-
Enter new 4-digit PIN.
-
Listen for confirmation tone...then hang up.
-
Steps 1 through 5 must be repeated within
30 seconds to set.
To use Per Call 1 + Blocking:
Per Call 1 + Blocking service allows a subscriber to
restrict the use of their telephone for 1 + long distance calling. Long
distance calls can only be placed by persons knowing the correct 4-digit
Personal Identification Number (PIN).
Instructions:
-
Pick up the handset and listen for dial tone.
-
Press #.
-
Enter your 4-digit PIN.
-
If PIN is correct, dial tone is returned. Continue dialing long
distance number.
Notes:
-
This feature is not compatible with Super Speed Calling.
-
This
feature requires tone dial service.
-
1-800 numbers can be called without using PIN.
To use Bulk 1 +
Blocking:
Instructions:
To activate 1 + calls (To allow calling):
-
Listen for the dial tone.
-
Press *94.
-
Enter your 4-digit PIN.
-
Dial 0007.
-
Listen for confirmation.
To deactivate 1 + calls (To block calling):
-
Listen for the dial tone.
-
Press *94.
-
Enter your 4-digit PIN.
-
Dial 0003.
-
Listen for confirmation.
Notes:
-
All long distance calls will be blocked until deactivation code is removed.
-
This service requires tone dial service.
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14
Selective Call Acceptance
Create a list of up to 32 phone numbers from which a
call may be accepted. When activated, only phone numbers on your list
ring through.
Instructions:
-
Listen for dial tone and dial *64.
-
Listen for an announcement telling you whether the
feature is currently ON/OFF. The recorded voice will tell you how
many (if any) numbers are
currently stored on your list.
-
Follow the voice instructions and dial 3 to turn the
feature ON (if it is
currently off), or turn the feature OFF (if it is currently
on).
To add the last caller to
your acceptance list:
To hear the phone numbers
on your list:
- Dial 1 and after the list is read, follow instructions.
To add a number to your
list:
-
Press # and follow the instructions you’ll hear.
To remove a number from
your list:
-
Press * and follow the instructions to remove
any or all of the numbers. To hear instructions again, dial 0.
When someone calls:
-
When your service is turned ON, you'll receive
calls from those on your acceptance list.
-
Callers who are not on your list will
simply hear an announcement that you are not accepting calls at
this time.
Notes:
-
You may press 1, 0, #, or * at any time rather than
waiting for the voice instructions.
-
The list you create here is separate from any other
lists you may be using for other calling features or services.
-
Your acceptance list may hold up to 32 numbers.
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15
Selective Call Forward
Selective Call
Forward allows you to choose which calls to be forwarded. Routes up to 32
important callers to an alternate phone number.
If the service is turned ON, and the caller is on
your forward list, the call will be re-routed to your "forward-to"
number. If the caller is not on your forward list, the call will
ring at your home as usual.
Instructions:
-
Listen for the dial tone and dial *63.
-
Listen for an announcement telling you whether the
feature is currently on or off.
-
Follow the voice instructions and dial 3 to turn the
feature ON (if it is currently off),
or turn the feature OFF (if it is currently
on).
To add the last caller to your forward list:
To enter your "Forward-to" number:
-
The first time you turn on the service, you'll
be asked to enter the number you'd like your special calls
forwarded to. From then on, the system will simply remind you of
the current "forward-to" number.
-
If the current number is correct, dial 1.
-
If you wish to change the current "forward-to"
number, dial 0 and then follow voice the instructions.
To hear the phone numbers on your list:
-
Dial 1.
-
After the list is read, voice instructions will
follow.
To add a number to your
list:
-
Press # and follow the instructions you’ll hear.
To remove a number from
your list:
-
Press * and follow the instructions to remove
any or all of the numbers. To hear instructions again, dial 0.
When someone calls:
-
When your service is turned ON and the caller is
on your forward list, the call will be re-routed to your
"forward-to" number. If the caller is not on your forward list,
the call will ring at your home as usual.
Notes:
-
You may press 1, 0, #, or * at any time rather than
waiting for the voice instructions.
-
The list you create here is separate from any other
lists you may be using for other calling features or services.
- Your acceptance
list may hold up to 32 numbers.
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16
Selective Call Rejection
Blocks up to 32 unwanted calls from disturbing you. The
caller gets a recorded message saying that your phone is not accepting
calls.
Instructions:
-
Listen for the dial tone and dial *60.
-
Listen for an announcement telling you whether the
feature is currently on or off. The recorded voice will then tell
you how many numbers are currently stored on your rejection list.
-
Follow the voice instructions and dial 3 to turn the
feature ON (if it is
currently off), or turn the feature OFF. (if it is currently
on)
To
add the last caller to your rejection list:
To hear the phone numbers
on your list:
-
Dial 1 and after the list is read, follow the
instructions.
To add a number to your
list:
-
Press # and follow the instructions.
To remove a number from
your list:
-
Press * and follow the voice instructions to
remove any or all of the numbers from your rejection list.
Notes:
-
You will not be notified when calls have been
rejected.
-
You may press 1,0,#, or * at any time rather than
waiting for the instructions.
-
The list you create here is separate from any other
lists you may be using for other calling features or services.
- Your rejection list may
have up to 32 numbers.
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17Intercom
No matter where you are in your home, you can call anyone
else in the home by dialing your own home number.
Instructions:
-
Lift the handset and listen for the dial tone.
-
Dial your own phone number. A recorded message will tell you that
you've dialed your own number. Once you've heard the recording,
place the handset back on the switch hook.
-
Listen for the phone to ring. You will hear normal ringing.
-
When someone picks up one of the extension phones, the ringing will
stop.
-
When the ringing stops, pick up your phone. You are now connected to
any of the parties who picked up an extension phone.
-
When you hang up the phone, the Intercom feature is disconnected.
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18
Simultaneous Ring
With Simultaneous Ring you can forward incoming calls to
multiple phone lines. For example, when you receive a call, you can have it
ring on your residential line and business line simultaneously.
Instructions:
-
Press *55 to activate or deactivate Simultaneous Ring.
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19Super
Speed Dialing
Make calling fast and easy by storing up to 30 frequently
called numbers. Simply assign a 2-digit code to your important, frequently
called numbers.
Instructions:
To program or change your Super Speed Dialing 30 list:
-
Lift the handset and listen for the dial tone.
-
Dial 7-5-# (on rotary dial phone, dial 7-5 and wait four seconds.)
-
Listen for the dial tone.
-
Dial one of the 30 2-digit speed codes (20-49.)
-
Then, dial the number you wish to speed call (For long distance
entries, remember to enter the 1 and the area code.)
-
Press the # button (on rotary dial phones, omit this step and wait
four seconds.)
-
Listen for the two "beeps", which indicate that your number has
been entered. Then hang up. You can now continue entering the other
numbers on your list by repeating the above procedure, or you can
enter them later.
To use your Super Speed Dialing 30 feature:
-
Lift the handset and listen for the dial tone.
-
Dial the appropriate 2-digit speed code
(20-49.)
-
Press the # button (on rotary dial phones, omit this step and wait
four seconds.)
-
Your call will now be dialed automatically.
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20Alternate/Teen Number
You will have two separate phone
numbers for your single line. Each number has a unique ring so you will know
which number was dialed.
Instructions:
Wait until the full ringing pattern is complete before
answering your phone, so you know which telephone number was dialed.
Each number will have a separate ring tone.
Notes:
-
Although you have two telephone numbers assigned to your
line, you have just one line and only one conversation can be held at a
time.
-
The same distinctive ringing patterns of Alternate/Teen
Number are used with Call Waiting, so you can determine whether or not
to interrupt your current conversation to answer the incoming call.
These distinctive Call Waiting tones correspond to the distinctive
ringing patterns.
-
With Alternate/Teen Number, Call Forward operates in one
of two arrangements. Choose which arrangement you want when you select
Teen Service. Your options are: Both telephone numbers (the main and secondary) are
forwarded when Call Forward is activated. The telephone number to which
you forward these calls does not receive the distinctive ringing
patterns, however. To use, follow the same procedures for Call Forward.
To change from one of the above arrangements to the
other, contact your local phone company.
Call the business office at 1-800-922-6677
to change from one of the above arrangements.
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21Warm Line
Have your phone connected to another number designated by
you. This feature is useful, especially during emergencies.
Instructions:
-
Lift the handset and wait. Within 30 seconds the
pre-assigned number will be dialed automatically.
Notes:
-
The pre assigned number is selected by the subscriber when requesting
the service. To change the number, call
the business office at 1-800-922-6677.
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22
Voice Mail
Don't miss important calls when you are unable to answer the
phone. There are separate mailboxes you may set up, each with a unique
greeting. You can access your Voice Mail from any phone, anywhere, at any
time.
Mailbox Set Up:
Instructions:
-
Dial XXX-9020. (XXX- The prefix of your phone number)
- Enter your mailbox number. (phone number, area code first)
- Enter the default password - 0000, then the pound sign. (#)
- From the Main Menu press 9 to enter Mailbox setup.
Options in Mailbox setup menu:
Press 1 - Greeting options.
Press 4 - Record your greeting.
Press # - End recording function.
Press 1 - Listen to greeting.
Press 3 - Delete greeting.
Press 4 - Re-record greeting. Then follow steps 3-7 again.
Press* - Return to mailbox setup.
-
Press 2: Change password. (Recommended)
Enter new password, followed
by the # key.
(This password is any series of up to 16 digits you choose.
You will be unable to access your mailbox without this password,
so be sure to choose one that is easy for you to remember.)
To verify, enter your password again, followed
by the # key.
-
Press 3: Notification
options. (Optional)
-
Press 4: Auto login
enable/disable. (Automatically enabled)
-
Press *: Return to Main
Menu.
Accessing your Mailbox:
Instructions:
If calling from your home phone:
- Dial xxx-9020. (phone number, area code first) This takes you to
the Voice Mail system. From here you can:
- Press 1 to listen to your messages. OR
- Press 9 to set up your Voice Mail box.
If calling from a remote phone:
-
Dial xxx-9020. (phone number, area code first)
-
Enter your Mailbox Number. (Phone number)
-
Enter your 4-digit password followed by #.
-
Follow the prompts.
Accessing your Sub-Mailbox
Instructions:
-
Follow steps 1 & 2 from "Accessing your mailbox."
-
Enter your Sub-Mailbox number. (If
you are the group administrator and wish to record a group greeting,
press * to access the group greeting menu. A voice prompt will guide
you through those steps.)
-
Enter your password followed by the # key.
To retrieve messages:
-
Three options in Message
Retrieval Menu:
Press 1 - New messages.
Press 2 - Saved messages.
Press * - Return to Main Menu.
Press 1 - Play or replay message.
Press 2 - Save message and go to
next.
Press 3 - Delete message and go to next.
Press 4 - Save message as new.
Press 5 - Reply to a message. (optional)
Press 6 - Forward message. (optional)
Press 7 - Skip back three
seconds.
Press 8 - Pause or continue
message.
Press 9 - Skip forward three
seconds.
Press * - Return to main menu.
Changing number of
rings before pick-up:
-
Dial *93 to cancel current number of rings.
-
Dial *92.
-
Enter the number of rings (from 1 to 9) you want
your phone to ring before the voice mail picks up.
Voice Mail Summary
